Privacy Policy

1. Introduction

Engine Traders UK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.

By using our website, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information
• Vehicle details and service requirements
• Account credentials
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

3.1 Types of Cookies We Use

4. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our services
• Processing quote requests and service bookings
• Communicating with you about our services
• Analyzing website usage and performance
• Ensuring website security and preventing fraud
• Complying with legal obligations

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in operating our website
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

8. Cookie Management

You can manage your cookie preferences through your browser settings or our cookie consent banner. Most browsers allow you to:

• Block all cookies
• Block third-party cookies
• Delete existing cookies
• Set preferences for specific websites

Please note that disabling certain cookies may affect website functionality.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on the following legal grounds:

• Consent: For analytics and marketing cookies
• Legitimate Interest: For website security and service improvement
• Contract: For processing your service requests
• Legal Obligation: For compliance with applicable laws